How to contact us and get support
We know it can be scary to pick up the phone and call. There are lots of different ways you can contact us
Our email address is ssendias@sheffield.gov.uk
You do not need to include much information - just tell us a little bit about what you are struggling with.
We will reply as soon as possible. When we are busy, this can take up to three days, so don’t worry if you don’t hear from us straight away.
We will ask for some basic information from you, and may ask some follow up questions if we need a bit more information. We ask questions to better understand how we can help you.
Referral form
You can complete the referral form below.
You can use the drop down to tell us what you need support with. If you are not sure which option to choose, you can click “other” or you can write a message to us in the big box.
We will reply by email, so make sure this is filled in.
Phone
Our phone number is 0114 273 6009
Our phone line is open from Monday-Friday, 9am-5pm.
Sometimes we are very busy, and there isn’t always someone around to speak to you because we are speaking to other people. You can leave a voicemail if you want to, or you can try again later.
If you leave a voicemail we will call you back on a withheld number. This means it will show as “unknown” when we call.